Dublin City Council Culture Company are looking for warm individuals who have a passion for storytelling and culture, who can bring history and stories to life, to work with us to build and enrich the visitor experience at a number of sites across the city.
We are seeking to recruit additional members to our panel of tour guides. We currently run and operate tours at 14 Henrietta Street and Richmond Barracks, and facilitate cultural events, discussions and projects across a range of engagement programmes.
The panel will consist of part-time paid-positions and function across both sites and our wider engagement programmes. The ideal candidates will come from a diverse range of backgrounds in terms of their academic, professional and life experiences. All will share a love of Dublin city, community, and history.
About the role
This role is part-time and paid. Shifts are 4, 6 or 8 hours long. A weekly roster system is in place and each member of the panel is offered hours depending on how busy the tour schedule is, monthly in advance. Shifts may extend beyond standard office opening hours for private events or evening programming.
The ideal candidate will be a warm and natural storyteller who can help us bring to life the stories of the people who passed through our buildings, and should demonstrate a strong interest, knowledge, or expertise in relevant subjects such as social history, conservation, heritage, community development, arts and culture.
We would be interested to hear from anyone who can demonstrate the necessary interest, skills and experience as per the requirements detailed below. We encourage applications from individuals from varied and diverse backgrounds and experience.
The ideal person for this role will be able to demonstrate the following:
- A strong interest, knowledge, or expertise in relevant subjects such as social history, conservation, heritage, community development, arts and culture;
- Relevant experience of working in a customer-facing environment;
- Relevant experience and/or qualifications in tour guiding (or equivalent);
- Excellent communication, interpersonal and storytelling skills;
- An adaptable, open and confident personality;
- A willingness to be a team player and work flexibly.
- A qualification in an arts or history related field is desirable;
- Experience of box office/ticketing systems;
- A good level of computer literacy.
The tour guide role includes
- Welcoming visitors;
- Conducting guided tours, walking tours and other tours;
- Hosting and facilitating engagement events and talks;
- Checking in visitors and administering admission tickets;
- Handling retail and on site ticket sales;
- Operating audio visual or other appropriate equipment to support tours or events;
- Assisting the team in preparing for and facilitating events in our buildings, both during and outside of opening hours;
- Ensuring that any rules for visitors are observed and being responsible for your own and visitor security and safety at the site;
- Additional light administrative duties as required;
- Keeping the reception area and other site facilities clean and tidy.
How to apply
Closing date for this application is Monday 10 August 2020.