Virgin Media Dublin International Film Festival

Taking place Feb 23rd- March 6th 2022, the Virgin Media Dublin International Film Festival is Ireland’s premier film festival event. The festival curates and presents the best in emerging international and Irish film for a wide audience through its annual festival. In 2022, the festival will present a hybrid festival with films screened in cinemas, outdoors and online.

Job: Box Office Manager

Reports to: Managing Director

Start Date: November 16th, 2021

End Date: March 16th, 2022

Salary: €550 per week

Job Description

Work closely with the Managing Director and Development & Marketing Manager to generate sales, reach new audiences and deliver on KPIs.

Liaise with: Digital Festival Manager, Marketing Executives, Accounts, Administrator, Production, Publicity.


  • Drive ticket sales and maximized sales initiatives, including group sales and pass sales
  • Assist with the design of an accessible and innovative pricing model.
  • Uploading all images and links in consultation with Digital Festival Manager.
  • Devise multi-layered pricing structures to create a strong customer focused offering
  • Input programme with attention to data input and report generation
  • Working with the Marketing team identify key audiences and sales avenues
  • Work as part of the Marketing team to development audiences and accessibility
  • Recruit, hire and train box office team for opening on January 26th 2022
  • Roster all box office staff according to hours of business and within budget.
  • Manages all satellite box offices across venues for festival
  • Manage the onsite sales teams wherever necessary
  • Ensure all DIFF team are trained to sell tickets and review purchases for customers
  • Process the Sponsor allocations, in association with the Development & Marketing Manager
  • Deliver Daily sales reports and target reporting to senior management

Essential skills

  • Demonstrable experience of sales campaigns
  • Effective budget management
  • Sales focused
  • Ability to work to targets and KPI’s
  • Experience of staff rostering and reporting structures
  • Excellent customer service and communication skills in an arts environment
  • Good understanding of GDPR and its application to both customer and company data


Applicants must be eligible to work in the Republic of Ireland

How to apply: Send a cv and cover letter outlining your experience for the role to Deadline for applications is 5th November.

Virgin Media Dublin International Film Festival is an equal opportunities employer and welcomes applicants from all backgrounds and ethnicities.